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Terms And Conditions

Effective Date: 05 Feb 2025

Welcome to iSent e-Commerce Platform ("iSent"). These Terms and Conditions ("Terms") govern your access and use of our platform. By using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • "Platform" refers to the iSent e-Commerce website and mobile application.

  • "User" refers to any individual or entity using the platform.

  • "We," "us," or "our" refers to iSent, a brand under FN Software Solutions Private Limited Company.

2. Eligibility

You must be at least 18 years old to use our platform. By using our services, you represent and warrant that you meet this eligibility requirement.

3. Account Registration

  • You are responsible for maintaining the confidentiality of your account credentials.

  • All information provided during registration must be accurate and up to date.

  • Notify us immediately at support@isent.online if you suspect unauthorized access to your account.

4. Use of the Platform

  • You agree to use the platform only for lawful purposes and in accordance with these Terms.

  • Prohibited activities include, but are not limited to:

    • Engaging in fraudulent transactions.

    • Distributing malware or harmful software.

    • Violating intellectual property rights.

5. Products and Pricing

  • Product descriptions and prices are subject to change without notice.

  • We make every effort to ensure accuracy but do not guarantee the completeness or error-free nature of listings.

  • Prices are displayed in [Insert Currency] and are inclusive/exclusive of applicable taxes, as indicated.

6. Orders and Payment

  • By placing an order, you agree to purchase the selected products under these Terms.

  • Payments must be made through approved methods on our platform.

  • We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

7. Delivery and Shipping

  • Delivery timelines are estimates and may vary based on location and circumstances.

  • We are not responsible for delays caused by third-party logistics providers.

8. Returns and Refunds

  • Our return and refund policy is outlined separately on the platform. Please review it before initiating a return.

9. Intellectual Property

  • All content on the platform, including text, graphics, logos, and software, is owned by iSent or licensed to us.

  • Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

  • To the maximum extent permitted by law, iSent is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

  • Our liability is limited to the value of the products purchased.

11. User Content

  • By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.

  • Content must not be unlawful, defamatory, or infringe on third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to the platform for violations of these Terms or any unlawful activity.

13. Governing Law

These Terms are governed by the laws of Zimbabwe. Any disputes will be resolved in the courts of Zimbabwe.

14. Contact Us

For questions or concerns, please contact us:

15. Amendments

We may update these Terms periodically. Continued use of the platform after such updates constitutes acceptance of the revised Terms.

Thank you for using iSent e-Commerce Platform.